Technology

Tools that improve execution — and the integration realities behind them.

POS contracts, first-party online ordering, loyalty and your Google profile, judged by one test: does the tool keep money in your shop or move it to a vendor? Read the contract piece before you sign anything.

Scope: POS, automation, AI, online ordering, payments, data, robotics

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  1. Your POS Deal Is Five Prices, Not One — Read the Other Four Before You SignThe processing rate gets all the attention in the demo. The renewal window, the hardware terms, the exit fee and your data decide what the system really costs over the life of the contract.
  2. The Marketplace Finds You New Customers. Stop Paying It 25% to Keep the Old Ones.A $30 delivery order costs you $7.50 on DoorDash's most popular plan and about $1.17 through DoorDash's own first-party ordering. The gap is real, the data behind the direct-ordering pitch is shakier than the vendors admit, and the fix is a 60-day plan for the customers you already have.
  3. Your Google Profile Is Your Real Storefront — and Most Shops Never Sweep That SidewalkConsumers now filter for 4-plus stars, reviews under three months old, and owner responses before they ever see your door. Thirty minutes a month keeps you in the game.
A point-of-sale touchscreen glowing on a dark pizzeria counter

Technology

Tools That Don't Kill the Craft

AI ordering is printing money, pizza robots are going broke — a field guide to which technology actually earns its place in a pizzeria.

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