Playbook tool
Delivery Channel Breakeven
Marketplace commission is a percentage of your ticket. Your own driver and white-label fulfillment are closer to a flat fee. There is a specific ticket size where the two lines cross — this finds yours.
Have these in front of you
- Your marketplace commission rate
- Your flat cost per delivery (white-label fee or in-house driver cost)
- Your average delivery ticket
Your channels
Don’t know your driver’s loaded cost? Work it out here.
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The method
How to run this properly
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Find your real commission rate
Take the rate from your merchant agreement, not the headline number. Marketplace commission is charged on the order subtotal, so it scales with every dollar of ticket size.
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Price your flat-fee alternative honestly
For white-label fulfillment, use the published base fee plus per-mile charges at your typical radius. For your own driver, use the fully loaded cost: wage, employer payroll tax, and mileage for a round trip — plus the insurance exposure marketplaces keep off your books.
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Divide the flat fee by the commission rate
Flat cost ÷ commission rate = the breakeven ticket. Below that ticket, marketplace commission costs less than the flat fee and you are paying for reach on a small check. Above it, the flat-fee channel gets cheaper on every additional dollar.
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Route, do not abandon
The answer is rarely "quit the marketplace." It is to steer orders above your breakeven toward your own site and fulfillment, and let the marketplace keep bringing you the smaller checks it is genuinely cheaper on.
What this doesn’t do
This compares fee structures on a single order, not total cost of ownership. It does not price the marketing spend needed to replace a marketplace’s built-in audience, driver idle time on a slow shift, or non-owned auto insurance for your own fleet — get a real quote before moving volume on this math alone.
The reporting behind this tool
This calculator is the conclusion of an Oven Scars story, made executable. The article shows the worked example and links every figure to its primary source.
The Delivery Math Nobody Does